Order Processing & Shipping
Once your order is placed, we will process and ship your order as fast as possible. Most orders ship within 24-72 hours.
Shipping times vary by location, with most orders delivering in 2-7 days after they are shipped. Some items shipped directly from our suppliers and may take longer to ship. These items will be noted at checkout.
Shipping rates vary based on the value of your total order and shipping destination. Click to view Shipping Rates.
At Dramson, we stand behind the quality and craftsmanship of our products. If within 30 days you are dissatisfied with your purchase, you may return your purchased item for a refund. Only unused products are eligible for returns. For gift purchases, a merchandise credit will be issued for the full value of the merchandise.
Refund will not be processed until receipt of the returned items. All returns must be authorized by the Dramson customer service team before a refund or exchange will be given. Please contact Dramson at firstname.lastname@example.org to initiate a return.
Upon receipt of your purchase, please inspect your purchase and notify us of any damage at email@example.com. We will arrange for a prompt product replacement in the event that you receive a damaged product.